Frequently Asked Questions

Orders

How do I process a return or exchange?

How do I checkout? It isn't working.

I entered the wrong shipping address. What do I do?

Prices and Payments

What payment methods do you accept?

If I ordered an item as a gift, will the pricing be on the package?

Account

I can't login to my account. What do I do?

Products

Do the sheets come with pillowcases?

How do the sheets fit?

Washing and Care Instructions

What are the sheets made of?

What is the difference between a King and a California King?

What is the thread count?

When will this item be back in stock?

Shipping

How long will my order take to arrive?

How much is shipping?

My order hasn't shipped yet, can I add another item?